STORE POLICY

The Random Harvest website is meant to be a “window” into our stores, showing samples of the furniture and accessories we carry. Due to the rotating nature of our inventory we cannot accept special orders for items that are not in stock. We invite you to visit our showroom and get a personal view of the merchandise before you purchase.

Accessory Returns

Antique and New Accessories are returnable within 14 days from date of purchase for full refund.

Furniture Returns

Furniture pieces, including large mirrors are returnable for store credit only within 14 days from date of purchase.

Holds

Random Harvest will hold any item until close of business the following day. Second and subsequent holds will be until close of business the day they are contacted.

Furniture Delivery

Random Harvest uses and recommends Heirloom Express for furniture deliveries. We will be happy to initiate contact and help facilitate your delivery. Their standard charge for average size piece of furniture is $65, second and subsequent pieces of similar size are $30 each. Larger pieces range from $85 to $125. We will also be happy to work with any delivery company you should select.

Customer self pick up of furniture

While we strongly recommend professional delivery we understand that this not always possible and some customers must pick up their own pieces. All customers picking up must bring enough man power to bring the piece to their vehicle and the proper wrappings, blankets and rope to get it home safely. Because of severe lack of storage all pieces must be picked up within 1 week from date of purchase.

Discounts

Random Harvest is pleased to offer a trade discount to professional designers. Please inquire at one of our locations for program requirements.

Shipping

We currently ship small items UPS throughout the United States and furniture with blanket wrap carriers in the continental US.